Retention and member experience consultant for subscription-based businesses
I help membership and subscription brands keep more customers and grow lifetime value.
If acquisition is working but churn is quietly draining revenue, I help you fix the back end.
Join the waitlist for the consulting program.
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These retention systems have helped membership brands increase retention and grow net LTV by fixing churn first.
Meet the Founder
After a successful marketing career in the traditional corporate space, Shana shifted her focus toward entrepreneurship in 2012. As the CEO of Community Cultivated, she advises top-tier subscription businesses on implementing innovative, community-driven strategies to boost retention rates.
Dedicated to empowering teams to maximize profits by creating a thriving community, Shana's system-based approach lays the groundwork for sustainable growth, increased member engagement, and long-term scalability.
With over 15 years of prominent experience in the online community and marketing space, Shana is a frequent speaker and guest expert.
Tune in to her weekly show, Community Creators, for tried-and-true strategies and practical tips that will help you build an irresistible community.