Thriving communities, retention systems, and empowered teams that keep your customers longer.

Anyone who runs a large membership site knows that it feels like you're trying to put an octopus to bed at all times. There's always ten million good new ideas you and your team want to execute and five million things going wrong all at once, and three million things you've forgotten about but shouldn't have. Well, Shana is the octopus tamer. She will bring order to your team, clarity to your vision, and efficiency to your processes. Shana knows how to create and maintain community and how to teach your staff not just what to do, but how to THINK about their roles. As a mindset coach, that's always what matters to me most, because that's what enables the staff she trains and works with to succeed long after her engagement is over.

Kara Loewentheil
The Clutch

I up-leveled my community after going through Shana’s program. I now have a community manager, I learned how to prepare and train her, and we created our community language. These are just some of the things we learned from Community Cultivated. Since working with Shana, our retention has increased and our community engagement and interaction has doubled.

Becky A. Davis
Founder of Bosspreneur AcceleratHER Academy

Shana has been working with my Community Manager and members of my community team for the past few months. She's taught them how to think like a member and how to frame resources and messaging in a way that has not only made our community culture stronger, it's increased our retention rate significantly. Through her Community Cultivated beta program, she's taught my team the science behind community engagement, how to measure community success, and how to take both to create a member experience that is top notch. Her knowledge and wisdom have been invaluable and I would recommend her and her program to anyone who wants to take a deep dive into understanding their community and growing it in a healthy productive way.

Corrine Crabtree
No BS Women

I knew Shana from Tribe, where she was Stu McLaren's right hand person, and then had the pleasure of working with her in her consulting business. Shana has worked with the best of the best and I felt very fortunate that she could squeeze us on to her roster. She can assess your business and recommend not only how to uplevel your community, but also how to strategize launches and ongoing operations. Thanks for injecting your unique brand of rocket fuel into our business, Shana!

Debbie Steinberg Kuntz
Bright & Quirky

Our membership had plateaued. We were bringing in as many people as we were losing. I was starting to get really worried. I'm a marketing strategist, but no matter what level you're at you always need that person that's coming in with outside expertise that can see the bottle and see the label of the bottle from the outside, not the inside. What Shana did for us is going to save us years and years of work. It was unbelievable what she was able to accomplish in such a short period of time that created so much value in our organization. I didn't even realize how many friction points were in our membership. She made small suggestions that are going to save us so much work and make our membership easier for our members to be able to actually benefit from the promise of our membership. Our whole entire team left completely energized, aligned, and excited about next steps. I said to my team, just do everything she said and do it as fast as we can. I cannot recommend her enough.

Laura Meyer
Advance Women’s Expert Network

Not only did I leave with an understanding of the thoughtfulness that went into every detail of the community that I am part of, I now feel fully equipped to manage our 25 member support team as we expand to meet the needs of our 8-week signature course.

Sara Curtis
Community Manager for Bonnie Christine