We offer 3 different programs to support you in creating a thriving community that people never want to leave.
Which option is best for you?
Create a Thriving Community
I want myself and/or my team to get access to Shana’s best training and resources for creating a thriving online community that’s engaged and running smoothly.
Retention Systems & Mentorship
I have a membership that’s beyond or fast approaching $1mm in ARR. I want the best strategies and frameworks to increase retention with ongoing support for my team.
Become a Community Manager
I am a community manager or want to become a community manager. I’d like to advance my career and specialize in running online communities for paid programs.
I know and understand, first-hand, the overwhelm and frustration that comes from trying to get more customers while keeping your current customers happy. And it only gets harder as you scale. The truth is most businesses never establish the foundational pillars that make scaling an online community possible. That’s why I developed my Thriving Community Framework™.
Whether you are a business owner trying to lay the foundation for an engaged community, a community manager wanting to advance your skills, or a membership leader who wants to focus on retention so you can scale, I have a program for you.
Over the last decade, I have established profitable online communities and empowered community teams for corporate brands, course creators, coaches, and membership owners.
Not sure what’s the right step for you?
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"Her knowledge and wisdom have been invaluable."
“Shana has been working with my Community Manager and members of my community team for the past few months. Her expertise in community psychology and in how to analyze trends and shape marketing has moved my team to the next level. She's taught them how to think like a member and how to frame resources and messaging in a way that has not only made our community culture stronger, it's increased our retention rate significantly. Through her Community Cultivated beta program, she's taught my team the science behind community engagement, how to measure community success, and how to take both to create a member experience that is top notch. Her knowledge and wisdom have been invaluable and I would recommend her and her program to anyone who wants to take a deep dive into understanding their community and growing it in a healthy productive way.”
Corrine Crabtree
No BS Women -
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Shana's program is foundational for community managers and community builders.
Not only did I leave with an understanding of the thoughtfulness that went into every detail of the community that I am part of, I now feel fully equipped to manage our 25 member support team as we expand to meet the needs of our 8-week signature course.
Sara Curtis
Community Manager for Bonnie Christine -
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Anyone who's worked with Shana knows she's a rare unicorn.
I knew Shana from Tribe, where she was Stu McLaren's right hand person, and then had the pleasure of working with her in her consulting business. Shana has worked with the best of the best and I felt very fortunate that she could squeeze us on to her roster. She can assess your business and recommend not only how to uplevel your community, but also how to strategize launches and ongoing operations. Thanks for injecting your unique brand of rocket fuel into our business, Shana!
Debbie Steinberg Kuntz
Bright & Quirky -
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"She will bring order to your team, clarity to your vision, and efficiency to your processes."
“Anyone who runs a large membership site knows that it feels like you're trying to put an octopus to bed at all times. There's always ten million good new ideas you and your team want to execute and five million things going wrong all at once, and three million things you've forgotten about but shouldn't have. Well, Shana is the octopus tamer. She will bring order to your team, clarity to your vision, and efficiency to your processes. Shana knows how to create and maintain community and how to teach your staff not just what to do, but how to THINK about their roles. As a mindset coach, that's always what matters to me most, because that's what enables the staff she trains and works with to succeed long after her engagement is over.”
Kara Loewentheil
The Clutch -
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When we worked with Shana, she guided us through a process that was brilliant.
Our membership had plateaued. We were bringing in as many people as we were losing. I was starting to get really worried. I'm a marketing strategist, but no matter what level you're at you always need that person that's coming in with outside expertise that can see the bottle and see the label of the bottle from the outside, not the inside. What Shana did for us is going to save us years and years of work. It was unbelievable what she was able to accomplish in such a short period of time that created so much value in our organization. I didn't even realize how many friction points were in our membership. She made small suggestions that are going to save us so much work and make our membership easier for our members to be able to actually benefit from the promise of our membership. Our whole entire team left completely energized, aligned, and excited about next steps. I said to my team, just do everything she said and do it as fast as we can. I cannot recommend her enough.
Laura Meyer
Advance Women’s Expert Network
